She is the Bomb!

Just now read your fall newsletter and before I forget I wanted to thank you and your team for helping me this past couple of years! Recently visited the Vandalia office since it’s closer to my home. Cathy made me feel so welcomed and as if she had all the time in the world to listen to me. And that Kimi….she truly embodies what customer service should be! She is the bomb!

Written by Lyn Hogrefe