Refund and Returns Policy
At Happy Hormone Cottage, we are committed to ensuring your satisfaction with our products. We understand that situations may arise where a return is necessary. Please take a moment to review our return policy outlined below:
30-Day Satisfaction Guarantee:
If you are not completely satisfied with your purchase, you may return the product within 30 days from the date of delivery for a full refund. The product must be in its original packaging, unopened, and in resalable condition.
Contact our Customer Service team at 513-444-6343 to initiate the return process.
Clearly state the reason for the return and provide your order number.
Our team will guide you through the necessary steps and provide a return authorization.
Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product.
Once the returned product is received and inspected, we will process your refund within 15 days to the original method of payment.
At this time, we do not offer direct product exchanges. If you wish to exchange a product, please follow the return process and place a new order.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund.
For any inquiries regarding returns or assistance, please contact our Customer Service team at firstname.lastname@example.org
Thank you for choosing Happy Hormone Cottage. We appreciate your trust in our products and are dedicated to ensuring your satisfaction.